Terms and Conditions

Please read these Terms of Service carefully before using our website twentysecondjewelry.com (“Website”).
By visiting or making a purchase on this Website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use this Website.

1. General

This Website is owned and operated by Twenty-Second Jewelry, located in İstanbul, Türkiye.
By using our services, you confirm that you are over 18 years old and have the legal capacity to enter into a contract in accordance with applicable laws.
These Terms outline the rights and responsibilities of both the user (“you”) and the Company (“Twenty-Second Jewelry”).

2. Products and Services

Twenty-Second Jewelry reserves the right to modify or discontinue any product, price, or service at any time without notice.
All jewelry pieces are handcrafted, and slight variations in color, texture, or shape may occur. These are part of the handmade nature of our products.
Product images are for illustrative purposes; actual items may vary slightly.

3. Intellectual Property Rights

All content on this Website — including designs, logos, text, product photography, and brand materials — belongs exclusively to Twenty-Second Jewelry.
No part of this Website may be reproduced, distributed, copied, or used without written permission.
Visiting or purchasing from this Website does not grant any right or license to use our intellectual property.

4. Privacy and Data Protection

We value your privacy and handle all personal data in accordance with our Privacy Policy, available on this Website.
We do not share personal information with third parties except where necessary to fulfill your orders or where required by law.

5. User Responsibilities

By using this Website, you agree:

• Not to attempt to interfere with or damage the Website, including by introducing viruses or malicious code.
• Not to reverse engineer or attempt to obtain source code from our Website or platform.
• Not to use the Website for illegal, fraudulent, or harmful purposes.

Users are responsible for maintaining the confidentiality of their account information. Twenty-Second Jewelry cannot be held liable for losses arising from unauthorized account access.

6. Orders and Payments

Orders are confirmed once payment is successfully completed.
All prices are listed in the currency shown on the Website and include applicable taxes where required.
Payments are processed securely through our e-commerce infrastructure and payment partners.
Twenty-Second Jewelry reserves the right to cancel or refuse any order in the event of suspected fraud or pricing errors.

7. Shipping and Delivery

Orders are prepared and shipped from our İstanbul-based atelier.
Delivery times may vary depending on location and customs processes.
International orders may be subject to customs duties or import taxes, which are the customer’s responsibility.

8. Returns and Refunds

Customers may return eligible items within 14 days of delivery.
Personalized, engraved, or made-to-order items are non-refundable unless faulty.
Please review our full Return & Refund Policy for detailed conditions.

9. Limitation of Liability

Our services are provided “as is” and “as available.”
While we strive to provide accurate product and service information, Twenty-Second Jewelry makes no warranties of any kind regarding uninterrupted access or error-free operation of the Website.
Our total liability for any claim related to a purchase shall not exceed the total amount paid for that order.

10. Force Majeure

In cases of unforeseen events such as natural disasters, wars, strikes, epidemics, or power failures, both parties are temporarily released from their contractual obligations.
During such periods, neither party shall be held liable for delays or failures to perform.

11. Changes to These Terms

Twenty-Second Jewelry reserves the right to amend these Terms at any time.
Changes become effective once published on this page.
By continuing to use the Website, you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Türkiye.
For international customers, applicable consumer protection laws in your country may also apply.

13. Contact

For questions or concerns about these Terms, please contact us at:
Email: [email protected]‌
Address: Pervin Sokak No. 4/2, İstanbul, Türkiye